Eniro 118 118 AB – successful 24/7 customer service solutions

Are you looking for a modern way to provide the best possible service to your customers? Look no further! We’ve been providing successful customer service solutions since the early 1900s so you can rely on us to take care of your customer needs promptly and professionally.

But don’t just take our word for it – 85 per cent of our 118 118 directory assistance service customers would recommend us.

We can manage your company’s customer service, moderation and customer management, as well as the telephone exchange.

We operate wherever your customers are, and serve them by phone, email, web pages and on social media and in chats – whenever and wherever you need us to be.

We are able to handle large volumes efficiently and with great quality.

In addition to tailored customer service and response service solutions, we also provide directory assistance and local search services, such as the 118 118.

In Sweden we operate in Stockholm, Norrköping and Sundsvall with a team of around 120 professionals. We work closely with Eniro group Contact Center in Finland – Sentraali.

We are part of the Eniro Group, listed on the Stockholm Stock Exchange, and employ some 1,700 people in the Nordic countries and Poland. Read more about the Eniro Group

Eniro 118 118 AB
Phone: +46 (0)8 553 310 00 (Mo-Fr 08:00-16:30)
Corporate identity: 556476-5294

Address
Kista (head office): Kistagången 12, 164 40 Kista
Norrköping: Gamla Rådstugug 19, 602 24 Norrköping
Sundsvall: Nybrogatan 14, 852 31 Sundsvall